Public Safety

Contact Us

Monroe Town Hall Offices
7 Fan Hill Road
Monroe, Connecticut 06468

PHONE(203) 452-2800
HOURSMonday - Thursday

8:30 a.m. to 4:30 p.m.
8:30 a.m. to 1:30 p.m.

Other Emergency Conditions

Other emergency conditions that you and your family should prepare for…

(Please click on the topic below for more information)

House Fire Family Contact Plan
Thunderstorms Disaster Kits
Hurricanes Water
Winter Storm/Winter Safety Pet Planning
Power Outages Additional Resources

House Fire

Before a fire:

  • Check smoke detectors monthly
  • Change your clock, change your batteries.
  • Know your escape routes and have a meeting place

During a fire

  • Get everyone out and stay out.
  • Call 911 and report the fire
  • Gather at your meeting place and stay there.


Before a thunderstorm strikes:

  • Clear dead trees and cut branches from around your house.
  • Secure loose outdoor objects such as patio furniture.
  • Shutter windows and secure exterior doors.


During a thunderstorm

  • Get or stay inside if, after seeing lightning, you cannot count to 30 before hearing thunder.
  • Do not shower or bathe.
  • Do not use a corded telephone, except in an emergency.
  • Unplug electronics.


Before a hurricane:

  • Shutter or board windows.
  • Secure or bring in outdoor objects
  • Stock up on water and dry and canned food.
  • Fuel up your car.

During a hurricane:

  • Take refuge on the ground floor in a central room or hallway.
  • Get under a table or similar strong object.
  • Keep away from windows and glass doors.
  • Close all inside doors and brace all outside doors.

Winter Storm

Before a winter storm:

  • Stock up on food, water, medicine, and heating fuel.
  • Secure an approved alternative heat source.
  • If possible, secure an approved auxiliary electrical generator.

During a winter storm:

  • Wear layered clothing and a hat outdoors
  • Don’t overexert yourself while shoveling snow.
  • Watch for signs of frostbite: loss of feeling along with paleness in the tip of nose, fingers, toes, and earlobes.
  • Beware of hypothermia. Signs include shivering, slurred speech, drowsiness, and disorientation.
  • Avoid driving at night or alone unless in an emergency.

Winter Safety Suggestions

Here are some quick safety tips:

  • Please drive slowly and safely while preparing enough travel time to reach your destination.
  • Make sure you have enough fuel and winter supplies in your vehicle in the event you are stuck or stranded.
  • If possible, please move all vehicles off the streets so snow plows can efficiently clear the roadways.
  • Remember to dress in layers when venturing outdoors.
  • When shoveling take breaks and bend at the knees.
  • Please check on any elderly residents in the event they need assistance.
  • Bring all pets indoors and out of the cold for pet health safety.
  • This is the time to contact your landlord, fuel provider and any other contractor in making sure furnaces, fuel sources and other electrical and heating units are working properly.
  • Keep a list of contractors or fuel providers handy in the event equipment fails or if they are needed.
  • Never use your gas oven as a heating source.
  • Create a plan of action to evacuate to a friend or relatives home in the event of any heating failure to your residence.
  • In the event of a power outage BE EXTREMELY CAREFUL WHEN USING CANDLES.

Power Outages

  • Power outages can occur for a variety of reasons and at any time, however they are most common during adverse weather events. Outages are usually of short duration but can run well over a week in some situations. When they occur, restoration priorities include critical infrastructure locations including hospitals, police and other emergency services as well as public water companies. Another priority is to eliminate hazards from downed wires, broken poles or damaged trees that could cause additional damage or injury. Thereafter restoration progresses from main lines, substations and branch networks before being restored to individual homes. For residents with overhead wire service, damage to the service line on the house is the responsibility of the homeowner and must be serviced by a qualified electrician.
  • Outages that are caused by weather events usually allow some time for preparation, however those caused by accidents or other events can arrive without warning. Any homeowner emergency plan should include a supply of drinking water, food and a properly vented heat source. It should also include procedures to prepare your home for your potential absence and provision for pets or domestic animals.
  • Large scale, long-term power outages may result in the opening of emergency shelters within our town. If and when a shelter is open, our initial shelter will be the Monroe Senior Center at 235 Cutlers Farm Raod. If the situation becomes larger, several of our local schools would be available as longer-term shelters. In addition to those facilities, the LEPC has plans to use still other facilities, (churches, banquet halls, etc.) for other shelters. Notice of the use of these facilities will be announced on the area radio stations as well as our local WMNR (88.1 FM).
  • Refrigerated or frozen food will remain safe far longer if refrigerator/freezer doors are opened only when absolutely necessary. All refrigerated items should be assessed for safety after power has been restored. When in doubt, throw it out. 
  • In most large power outages, telephones that are directly wired and not dependent on a separate power supply are the most reliable. More advanced telephone systems will not operate without grid power. If you have one of these systems it would be a good idea to have one traditional phone for emergencies. Cell phones may or may not work depending on conditions at the cell towers.
  • It is also important to realize that computers that are dependent upon grid power will not be accessible. (All this information that you are now reading will not be available unless you have a battery source and are independent of the wired system.) It could be that the only access you have to outside information could be from battery-powered and car radios.
  • If drinking water is not available for an extended period of time, the emergency shelters will have some drinkable water available at their sites. Water from a stream or pond can be used to flush toilets.

Family Contact Plan

  • Plan how your family will stay in contact if separated by disaster. 
  • Pick two meeting places, one at a safe distance from your home in case of fire and a second outside your neighborhood in case you can not return home.
  • Choose an out-of-state relative or friend as a “check-in-contact” for everyone to call. Local telephone circuits could be busy; the out of town or state contact person may be the best way of communicating between separated household members.

Individual Disaster Kits (Go Bags)

  • Assemble Go Bags using sturdy, easy to carry containers such as a backpack or suitcase on wheels. Keep Go Bags easily accessible, in case you need to leave you home in a hurry. Ensure that all household members have Go Bags and a copy of your household Disaster Plan. Include at least three days of medications and other essential personal items. (See Disaster Emergency Supply Check List later in this website.)


  • Store water in plastic containers such as soft drink bottles or buy bottled water. Avoid storing water in containers that will decompose or break, such as milk cartons or glass bottles. A normally active person needs to drink at least two quarts of water each day. Hot environments and intense physical activity can double that amount. Children, nursing mothers and ill people will need more.
  • Store one gallon of water per person per day (two quarts for drinking, two quarts for food preparation and sanitation). Keep at least a three day supply of water for each person in your household.

Pet Planning for Emergencies

Please note that pets are not allowed in most shelters (only service animals are allowed).
  • Contact friends or relatives outside your area to see if they would be willing to accommodate you and your pets in an emergency. Check if your veterinarian or groomer provides shelter for animals during emergencies. Transport your pet in a sturdy carrier. Know your pets’ hiding places so that you can easily find them in times of stress. Have collar(s), licenses, ID Tags and leash, plus proof of vaccinations for all pets. If you must leave your pet behind, prepare for an emergency pen in your home that includes a three-day supply of dry food and fresh water. You may consider purchasing an automatic scheduled feeding system for dogs, since they will eat all food put in front of them. Cats will eat only what they need.
  • Consistent with long-standing guidelines on disaster preparedness, including natural disasters such as hurricanes or blizzards, families should plan to provide necessities for themselves for a 3-4-day period, in the event that they have to remain inside their home for safety.

Additional Resources

  • Information Sources and Websites that will be of interest…………… ….. Through its Ready Campaign, the U.S. Department of Homeland Security educates and empowers Americans to take some simple steps to prepare for and respond to potential emergencies, including natural disasters and terrorist attacks.
  • The Ready Campaign asks individuals to do three key things:
    1. get an emergency supply kit.
    2. make a family emergency plan.
    3. and be informed about the different types of emergencies that could occur and their appropriate responses.
  • All Americans should have some basic supplies on hand in order to survive for at least three days if an emergency occurs. 
  • This website has three sections – one for families; one for businesses; and one for children, including interactive children’s games. 
  • This website also contains another checklist for families similar to the list that concludes this website. It is important that individuals review this list and consider where they live and the unique needs of their family in order to create an emergency supply kit that will meet these needs. Individuals should also consider having at least two emergency supply kits, one full kit at home and smaller portable kits in their workplace, vehicle or other places they spend time. 
  • - The Red Cross is another source for a checklist which will be useful for family emergency planning. The Red Cross also produces the Ready-To-Go kit which can be purchased at the store found at the Red Cross website.
  • 1-800-222-1222 This is a national Poison Control Center number. This number can be used if someone is concerned that they may have been affected by a poisonous substance. The number can be called anywhere in the country and the caller will be connected to the nearest Poison Control Center

Additional Links


Contact Information

Town of Monroe
7 Fan Hill Road
Monroe, CT  06468

Emergency Management Director
David York

Phone (203) 650-8474